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FREQUENTLY ASKED QUESTIONS

All the Answers You Seek, In One Place

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Have a question you’d like to ask? I’m committed to giving patients the best care and experience I can. There’s no such thing as a bad question when it comes to mental health. Check out the answers to the FAQs below, and don’t hesitate to get in touch if you have any additional questions.

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Frequently asked questions

Do you offer sessions in person or online?

I offer options for both in-person and online video sessions. I can offer in person sessions at our office space in Eagle Rock. I can offer Telehealth sessions to anyone in the state of California.

Are you LGBTQ+ affirming?

Yes! I am a strong advocate of the LGBTQ+ community and invite individuals of all genders and sexual orientations.

Do you take insurance?

I am considered an out-of-network provider. I can provide you with an invoice, which is called a superbill, that you can submit it to your insurance company for reimbursement. You may contact your health insurance company to inquire about your out-of-network reimbursement for information based on your policy.

Which payment methods do you accept?

I accept cash, check, Zelle and Ivy Pay, which is a HIPPA-secure app that accepts

credit or debit cards including HSA (Health Savings Account) and FSA

(Flexible Spending Account) cards.

What are your rates?

My fee for Individuals 50/70mins | $185/$210; for Couples 50/70 mins | $200/$225; Families 50/70 mins $250/$275

    What is your cancellation policy?

Please notify me at least 24 hours in advance of cancelling or rescheduling a

session. Rescheduled sessions may be contingent upon availability, and you

will be responsible for payment of all sessions not cancelled or rescheduled

at least 24 hours in advance.

What If I still have questions?:

I’d love for you to reach out to schedule a free 10-minute phone consultation

with me. We can discuss what you’re looking for and if we are a good fit.

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  Evolve Therapy 

"The Evolution of you begins here"

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Rachelle Clayton Smith, AMFT

Associate Marriage Family Therapist

Rachelle Clayton Smith, AMFT #131581

(818)835-2070

evolvetherapywithrachelle@gmail.com

Supervised by Stacy-Colleen Nameth, LCSW #20894

©2023 by Evolve Therapy

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